Top quality health care

People like bulk billing medical clinics but may complain that they do not get enough time with their doctor and leave the consultation with the feeling that their issues have not been properly addressed.

Interchange Health Co-op is quite different. We continue the approach to patient care that we inherited from Interchange General Practice - care which made it a by-word in Canberra for the very best kind of general practice.

One of the best measures of the quality of a general practice is the time doctors spend with their patients. The Australian average is 14 minutes and often much less in some bulk-billing medical centres.

Interchange Health Co-op consultations average between 20-25 minutes. This means our doctors really listen and try to understand what it is you need from them at your consultations.

Of course, this does not mean that there are no short consultations. If the patient needs a sick certificate or follow up on a blood test or something for a cold, they can be in and out in five minutes.

For more detail on approach to patient care see here.

Bulk Billing

All members are bulk billed which means consultations with their GP cost them nothing.

Consultation

Members Non-Members

Standard (up to 20 min) Nil $90

Long (up to 40 min) Nil $150

Extended (over 40 min) Nil $220

The savings from bulk billing can be very significant. Bulk billing also means that people do not have to ration their visits to the doctor and can take better care of their health.

Health concerns that a person might have neglected because of the $90 fee at a private fee practice can now be followed up.